TAMPA, Fla. —
- The Trump administration has withdrawn a Biden-era proposal that would have required U.S. airlines to pay passengers for delays or cancellations caused by the airline.
- Tampa Bay 28 Reporter Susan El Khoury advises travelers to review airline policies and consider booking with carriers known for strong customer service in case of disruptions.
Share Your Story with Susan
Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
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'My heart breaks': Woman describes helping injured students after deadly school bus crash in Polk County
A woman on her way to work Monday morning found herself helping injured Winter Haven High School students after a school bus crash that killed two people.
Woman describes helping injured students after deadly school bus crash in Polk County
