- A new J.D. Power study shows overall airline customer satisfaction is up, with JetBlue, Delta, and Southwest leading in various cabin categories.
- Tampa Bay 28 Reporter Susan El Khoury advises paying attention to airlines' communication and in-flight service when choosing a carrier, as these factors can help offset travel frustrations.
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Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
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Cyclist struck and killed by car after surviving cardiac arrest months earlier
Craig Prather survived a cardiac arrest in December. Less than six months later, he was struck and killed by a car.
Cyclist struck and killed by car after surviving cardiac arrest months earlier