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Susan Solves It: Customers' Rights in Flight Diversions

Susan Solves It: Flight Diversion Rights
Susan Solves It: Flight Diversion Rights
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  • A local family reached out to ABC Action News after their elderly mother’s flight to Sarasota was unexpectedly diverted to Tampa due to fog. Although she received a refund for her ticket, the family was frustrated to learn she had to arrange her own transportation to her intended destination.
  • ABC Action News Reporter Susan El Khoury provides tips on what customers' rights are in cases like this.

Multiple Hillsborough County schools are closing down in 2027

Tampa Bay 28 reporter Jada Williams has the latest on how Hillsborough County Public Schools is planning major student reassignments and school closures for the 2027-28 school year.

Multiple Hillsborough County schools are closing down in 2027; parents aren't on board