NewsLocal NewsSusan Solves It - Quick Tips

Actions

Susan Solves It: Customers' Rights in Flight Diversions

Susan Solves It: Flight Diversion Rights
Susan Solves It: Flight Diversion Rights
Posted
  • A local family reached out to ABC Action News after their elderly mother’s flight to Sarasota was unexpectedly diverted to Tampa due to fog. Although she received a refund for her ticket, the family was frustrated to learn she had to arrange her own transportation to her intended destination.
  • ABC Action News Reporter Susan El Khoury provides tips on what customers' rights are in cases like this.

A slew of new laws take effect in Florida

Nearly 30 new laws take effect in Florida on Oct. 1. We are highlighting the laws that are generating a lot of attention.

New laws take effect in Florida