TAMPA, Fla. —
- A local family reached out to ABC Action News after their elderly mother’s flight to Sarasota was unexpectedly diverted to Tampa due to fog. Although she received a refund for her ticket, the family was frustrated to learn she had to arrange her own transportation to her intended destination.
- ABC Action News Reporter Susan El Khoury provides tips on what customers' rights are in cases like this.
'My heart breaks': Woman describes helping injured students after deadly school bus crash in Polk County
A woman on her way to work Monday morning found herself helping injured Winter Haven High School students after a school bus crash that killed two people.
Woman describes helping injured students after deadly school bus crash in Polk County
