- A local family reached out to ABC Action News after their elderly mother’s flight to Sarasota was unexpectedly diverted to Tampa due to fog. Although she received a refund for her ticket, the family was frustrated to learn she had to arrange her own transportation to her intended destination.
- ABC Action News Reporter Susan El Khoury provides tips on what customers' rights are in cases like this.
Florida brain tumor patient denied insurance coverage for surgery gets full reversal
A West Palm Beach man battling an aggressive brain tumor was denied insurance coverage for the surgery he needed to remove it, only to see his insurer reverse course in a dramatic turn that unfolded inside his hospital room while our investigative team was there interviewing him about the denial.
FL brain tumor patient denied insurance coverage for surgery gets full reversal
