- New DOT rules require airlines to give passengers a full refund for canceled flights, even if caused by fuel shortages, but extra costs aren’t covered.
- Tampa Bay 28 Reporter Susan El Khoury advises travelers to review airline policies and understand refund rights before accepting alternative offers.
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Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
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Florida law now requires restaurants to disclose fees upfront
Starting July 1, Florida restaurants must disclose all fees — including service charges and credit card surcharges — before customers order.
Florida restaurants are now required to disclose added fees
