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Susan Solves It: Ghost tapping

Susan Solves It: Ghost Tapping
Tap to pay
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  • A scam called ghost tapping uses tap-to-pay technology to make small, unauthorized charges in crowded places.
  • Tampa Bay 28 Reporter Susan El Khoury advises running regular antivirus and malware scans, never interacting with unexpected pop-ups, double-checking website URLs, and keeping your software up to date.

Share Your Story with Susan

Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
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Florida brain tumor patient denied insurance coverage for surgery gets full reversal

A West Palm Beach man battling an aggressive brain tumor was denied insurance coverage for the surgery he needed to remove it, only to see his insurer reverse course in a dramatic turn that unfolded inside his hospital room while our investigative team was there interviewing him about the denial.

FL brain tumor patient denied insurance coverage for surgery gets full reversal