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Susan Solves It: Government shutdown, what happens if your flight is delayed or cancelled

Susan Solves It: Government shutdown, what happens if your flight is delayed or canceled?
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  • As the government shutdown continues, a lot of people are seeing their flights being cancelled or delayed as air traffic employees and TSA agents go unpaid.
  • We look at what rights you have and what an airline may or may not owe you if your flight is affected.

Share Your Story with Susan

Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
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Florida brain tumor patient denied insurance coverage for surgery gets full reversal

A West Palm Beach man battling an aggressive brain tumor was denied insurance coverage for the surgery he needed to remove it, only to see his insurer reverse course in a dramatic turn that unfolded inside his hospital room while our investigative team was there interviewing him about the denial.

FL brain tumor patient denied insurance coverage for surgery gets full reversal