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Susan Solves It: Insurance parts dilemma

Susan Solves It: Insurance Parts Dilemma
car parts
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  • Drivers may encounter challenges with their insurance policies when it comes to repairs, as they could be left with aftermarket parts instead of original equipment manufacturer parts, which can lead to unexpected out-of-pocket costs.
  • ABC Action News Reporter Susan El Khoury says it's crucial for drivers to thoroughly review their insurance policies to understand what types of parts are covered for repairs and consider adding OEM parts coverage if available.

Florida brain tumor patient denied insurance coverage for surgery gets full reversal

A West Palm Beach man battling an aggressive brain tumor was denied insurance coverage for the surgery he needed to remove it, only to see his insurer reverse course in a dramatic turn that unfolded inside his hospital room while our investigative team was there interviewing him about the denial.

FL brain tumor patient denied insurance coverage for surgery gets full reversal