- A jury found State Farm undervalued payouts for totaled cars, sparking lawsuits and calls for insurance reform.
- Tampa Bay 28 Reporter Susan El Khoury advises questioning how your insurer calculated your car’s value and seeking an independent appraisal if you believe the payout is too low.
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Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
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Tampa Bay locals stranded as Hurricane Melissa ravages Jamaica
Polk County woman on honeymoon and Tampa restaurant owner among those unable to evacuate as catastrophic hurricane makes landfall with 185 mph winds.
Locals stranded as Hurricane Melissa slams Jamaica