- High mortgage rates and soaring costs are driving a “lock-in effect” in Tampa, with homeowners reluctant to sell and buyers struggling to enter the market.
- Tampa Bay 28 Reporter Susan El Khoury advises homeowners to carefully weigh the benefits of keeping their current mortgage rate against the risks of entering today’s costly and competitive housing market.
Share Your Story with Susan

Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
Share your story or tip with Susan El Khoury
.

Florida brain tumor patient denied insurance coverage for surgery gets full reversal
A West Palm Beach man battling an aggressive brain tumor was denied insurance coverage for the surgery he needed to remove it, only to see his insurer reverse course in a dramatic turn that unfolded inside his hospital room while our investigative team was there interviewing him about the denial.
FL brain tumor patient denied insurance coverage for surgery gets full reversal