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Susan Solves It Quick Tip: Identity Theft Investigation

Susan Solves It Quick Tip: Identity Theft Investigation
SSI Identity Theft
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  • Mike Battista discovered a fraudulent phone bill from Verizon despite using AT&T, and assistance from the Pinellas County Office of Consumer Protection led to a satisfactory resolution.
  • ABC Action News Reporter Susan El Khoury helps a victim of identity theft resolve an issue with Verizon after someone fraudulently opened an account in his name.

'It's either eat or pay bills': Florida families desperate for answers after losing SNAP benefits to fraud

Florida families are losing hundreds of dollars in SNAP benefits to fraud, with multiple victims in the Tampa Bay area saying unauthorized charges on their accounts are being traced to the same California address — and the state is offering no way to get that money back.

Families say SNAP scammers are stealing food benefits with no reimbursement