TAMPA, Fla. —
- A new report reveals that federal agencies' fragmented efforts leave consumers vulnerable to increasing scams and urges a coordinated approach.
- ABC Action News Reporter Susan El Khoury provides tips on how to stay vigilant against scams and the importance of a unified strategy in consumer protection.

'My heart breaks': Woman describes helping injured students after deadly school bus crash in Polk County
A woman on her way to work Monday morning found herself helping injured Winter Haven High School students after a school bus crash that killed two people.
Woman describes helping injured students after deadly school bus crash in Polk County