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Susan Solves It: Vehicle reliability drops

Susan Solves It: Vehicle Reliability Drops
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TAMPA, Fla. —

  • A JD Power study finds vehicle dependability has declined, with technology malfunctions now leading the list of problems over traditional mechanical issues.
  • Tampa Bay 28 Reporter Susan El Khoury advises car owners to stay on top of software updates and learn their vehicle’s technology to help minimize frustration and performance issues.

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Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
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'My heart breaks': Woman describes helping injured students after deadly school bus crash in Polk County

A woman on her way to work Monday morning found herself helping injured Winter Haven High School students after a school bus crash that killed two people.

Woman describes helping injured students after deadly school bus crash in Polk County