- If you feel like flight delays keep happening, you're not imagining it. Tampa Bay 28 reporter Susan El Khoury explains that a new report found delays are soaring and cites factors such as a shortage of air traffic controllers.
- The good news is that if your flight is delayed or significantly changed, you may be eligible for a refund under certain circumstances, thanks to a change in consumer protection rules.
Share Your Story with Susan
Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
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'It's either eat or pay bills': Florida families desperate for answers after losing SNAP benefits to fraud
Florida families are losing hundreds of dollars in SNAP benefits to fraud, with multiple victims in the Tampa Bay area saying unauthorized charges on their accounts are being traced to the same California address — and the state is offering no way to get that money back.
Families say SNAP scammers are stealing food benefits with no reimbursement
