- If you feel like flight delays keep happening, you're not imagining it. Tampa Bay 28 reporter Susan El Khoury explains that a new report found delays are soaring and cites factors such as a shortage of air traffic controllers.
- The good news is that if your flight is delayed or significantly changed, you may be eligible for a refund under certain circumstances, thanks to a change in consumer protection rules.
Share Your Story with Susan
Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
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Florida brain tumor patient denied insurance coverage for surgery gets full reversal
A West Palm Beach man battling an aggressive brain tumor was denied insurance coverage for the surgery he needed to remove it, only to see his insurer reverse course in a dramatic turn that unfolded inside his hospital room while our investigative team was there interviewing him about the denial.
FL brain tumor patient denied insurance coverage for surgery gets full reversal
