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Susan Solves It: Smartphones built to fail

Susan Solves It: Smartphones built to fail
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  • A new report reveals some top tech brands make devices that are difficult to repair, raising concerns about longevity and repair costs.
  • Tampa Bay 28 Reporter Susan El Khoury advises consumers to check a device's repairability and longevity before purchasing a new one to avoid costly replacements.

Share Your Story with Susan

Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
Share your story or tip with Susan El Khoury

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Family charged hundreds for car towed from paid lot during downtown Tampa event

A family claims a 17-year-old was waved into a parking spot by an attendant, paid $45 to park, and still had her grandfather's truck towed during a Lightning playoff game.

Family charged hundreds for car towed from paid lot during downtown Tampa event