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Susan Solves It: Chatbot bypass

Susan Solves It: Chatbot Bypass
ai chatbot
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TAMPA, Fla. —

  • Consumers can use specific words and strategies to bypass AI chatbots and quickly reach a live representative.
  • Tampa Bay 28 Reporter Susan El Khoury advises using trigger phrases like “representative” or “agent” and calling during business hours to increase your chances of speaking to a real person.

Share Your Story with Susan

Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
Share your story or tip with Susan El Khoury

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Bradenton community responds after 20-year-old volleyball star dies from disease that affects 2 in a million

The 20-year-old IMG Academy volleyball star and Under Armour All-American died Sept. 16 after a three-month battle with the rare blood disorder — even though doctors had found her a 100% bone marrow match, her mother, Tanya Mack tells Tampa Bay 28 reporter Haley Zarcone.

20-year-old volleyball star dies from disease that affects 2 in a million