TAMPA, Fla. —
- Getting a notification that your flight is cancelled can be stressful, and recently we've seen winter weather cause big headaches for travelers. While many airlines consider weather "acts of god" beyond their control, passengers do have rights.
- Tampa Bay 28's Susan El Khoury looks at what you are and are not entitled to — and if you're thinking airlines should compensate you for hotels, meals or other expenses, think again.
Share Your Story with Susan

Consumer Investigator Susan El Khoury is here to advocate for you. From crimes targeting consumers to tips and tricks to help you save money, Susan works to help solve the day-to-day issues. Reach out to Susan with any problems you need help solving.
Share your story or tip with Susan El Khoury
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'My heart breaks': Woman describes helping injured students after deadly school bus crash in Polk County
A woman on her way to work Monday morning found herself helping injured Winter Haven High School students after a school bus crash that killed two people.
Woman describes helping injured students after deadly school bus crash in Polk County